Privacy Policy

At EntryTicket, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform and services. By using EntryTicket, you consent to this Privacy Policy and our terms of service.

1. Information We Collect

• Personal details: name, email, phone number, city, and other registration or ticket booking information.
• Device and technical information: IP address, browser type, device identifiers, and location (if enabled).
• Payment information: card, UPI, or wallet information processed securely via our payment gateways. EntryTicket does not store full card details.
• Usage data: interactions with our website, events viewed, and browsing patterns to improve services.

2. How We Use Your Information

• To process and confirm ticket bookings, and send relevant notifications.
• To personalize your experience and suggest relevant events.
• For analytics, performance monitoring, and improving our platform.
• To respond to inquiries, complaints, or requests sent to info@entryticket.in.
• To comply with legal obligations and prevent fraud or unauthorized activities.

3. Sharing of Data

• We do not sell your data.
• Your information may be shared with event organizers strictly for operational purposes (e.g., ticket verification, event updates).
• Third-party service providers, such as payment gateways, analytics tools, or hosting services, may process your data on our behalf. Their use is governed by their privacy policies.
• EntryTicket is not responsible for third-party websites or services linked via our platform.

4. Data Retention

We retain your personal data only as long as necessary for our services, legal obligations, and dispute resolution. Typically, personal data is stored for up to 5 years from your last activity, unless otherwise required by law. Users can request data deletion at any time via info@entryticket.in.

5. Data Security

We implement strong security measures, including encryption, firewalls, and regular monitoring, to protect your personal information. However, no system is completely secure. EntryTicket is not liable for unauthorized access due to circumstances beyond our control.

6. Cookies and Tracking

We use cookies, local storage, and similar technologies to improve user experience, track analytics, and deliver personalized content. You can disable cookies through your browser settings, though this may affect certain functionalities.

7. Your Rights

• Access: You may request access to the personal information we hold about you.
• Correction: You may request correction of inaccurate or incomplete data.
• Deletion: You may request deletion of your personal data where permitted by law.
• Withdrawal of Consent: You may withdraw consent for data processing where applicable, though this may affect service usage.
• All requests should be directed to info@entryticket.in.

8. Limitation of Liability

EntryTicket acts solely as a platform connecting users to event organizers. We do not control event execution, venue arrangements, or third-party services. We are not responsible for losses, cancellations, or disputes arising from events. Organizers are solely responsible for their events.

9. International Users

By using our services from outside India, including the UAE or other regions, you consent to your data being transferred, stored, and processed in India or other countries where EntryTicket operates.

10. Data Breach Protocol

In the unlikely event of a data breach, we will promptly notify affected users via email or platform notifications in accordance with applicable law and industry best practices.

11. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in laws, services, or technology. The "Last Updated" date indicates the most recent revision. Continued use of the platform constitutes acceptance of the updated policy.

Last updated: October 21, 2025